Effortlessly manage service and repair for your rental equipment
Easily track and manage work orders for your rental equipment within one web app.
- Rated 4.9 out of 5 on Capterra
- Rated 5.0 out of 5 on G2
- Rated 5.0 out of 5 on Google
Keeping track of maintenance and repairs can be a nightmare – but it doesn’t have to be. Quipli makes it easy.
With Quipli, you can track all of your units’ service and repair history, create work orders, and track which equipment is or isn’t available for rent.
Our detailed service and repair tracking features give you fine-grained control for tracking and managing the status of your rental units that are undergoing maintenance or that need repairs.
How Quipli’s Service & Repair Tracking Features Work
Quipli’s service and repair module empowers you to track the maintenance and repair process for each rental unit from start to finish.
Create new work orders, designate the type of repair each unit is undergoing, and specify important work order details – including detailed readings for machine hours, letting you track how many hours come from your own team versus your customers.
With Quipli, managing work orders has never been easier.
Streamline service & repair management with Quipli
View current status and repair history for any equipment in your fleet
Add details to break down machine hours
Manage each unit individually, and see its status at a glance
Manage invoicing for repairs
Create and manage new work orders
Track repair and maintenance costs
Track the location of each unit
Upload important documents and photos for each work order
A fully-integrated service & repair management system for your rental equipment
Distinguish between soft down and hard down for each work order
In Quipli’s service and repair interface, you can select from “soft down” or “hard down” for each work order, helping you better differentiate which units might be able to go on rent, and which have serious damage and won’t be available for a while.Designate the type of repair for each work order
You can select from “Routine Maintenance,” “Repair Damage,” “Waiting for Parts,” “General Service,” “Annual Inspection,” or “Other,” making it easier to track and monitor specific details for each piece of equipment.View a detailed breakdown of hour readings for your equipment
View each machine’s total lifetime hours, including which hours were incurred by your own team, versus which were associated with revenue-generating customer rentals.Track each work order’s progress over time
You can assign a time period to each work order, and view its progress. The machine will show in Quipli’s software as under maintenance or repairs throughout the time slot that you select, preventing it from being booked by a customer when it isn’t available.View the last invoice number associated with a damaged piece of equipment
Quipli allows you to go back and view the invoice number for the last invoice associated with a piece of equipment that needs repairs, so that you can charge that customer for incurring damage to the machine.View each unit’s work order history and current status
You can pull up any Unit ID to view that piece of equipment’s work order history. You can also view its current rental status, view a full timeline of the unit’s overall rental and work order history, and see its total machine hours.Specify each unit’s location
For each piece of equipment, you can track and specify its current location – whether it’s in transport, in a shop for repairs, in storage, or on rent.Prefer to see your data in Excel? No problem – export it in a click
Quipli makes it easy to automatically export work order information to Excel.See service and repair in action
Quipli Service & Repair FAQ
Yes. Internal fleet and customer-owned equipment both get full work orders, with customer information and billing on customer-owned jobs.
Yes. Create a work order for the repair, tied to the original rental order, and bill it back to the customer, so you recover repair costs without skewing your internal fleet reporting.
Yes. Schedule services by machine hours, by time interval (weekly, monthly, quarterly, or yearly), or by number of rentals.
Yes. Print or download a service ticket from any work order on desktop or mobile.
Trusted by equipment rental leaders across the US and Canada, big and small.
Switching to Quipli was one of the best decisions we’ve made for our business. Quipli made our transition incredibly smooth, getting us up and running in about a week with outstanding training and support. Their responsiveness has been a game changer, with replies to issues typically within 1–2 hours and most problems resolved the same day.
Lyndsay Hutt, Equipment Rental Source
Continually amazed by Quipli's customer service. Their system is designed to funnel in customers to our rental business and allow us to handle the volume via software. We have seen vast month over month increases on their platform.
Brandon C., Top-Notch Rentals
Review on Google(opens in a new tab)After being in the rental industry for the past 10 years running a very dated software, I can't explain how awesome it is to finally be switching to Quipli. The customer service is honestly impressive. Quipli is the future of the equipment rental world.
Jake R., Arapahoe Rental
Review on Capterra(opens in a new tab)Quipli has everything we currently need and they are constantly rolling out new features. The main difference for us was simple pricing that didn't “fee” you to death and like I said before, the people make the difference.
Kyle F., Miller’s Ace Hardware
Review on Capterra(opens in a new tab)We recently switched to Quipli after having a not so good experience with another software company. Not only did Quipli give us a fully functioning system with a website, but they did it in only 3 weeks. It is so easy to use, and the support team is out of this world.
Alicia M., Manager
Review on Capterra(opens in a new tab)We joined Quipli after running on another large name software company for over 10 years. The level of service from Quipli is second to none. Constant communication and asking how they can help make our day to day easier and more efficient.
Ace Rental
Review on Google(opens in a new tab)Renting equipment is about to get a whole lot easier
I. Answer a few quick questions on your business. It takes 2 minutes, tops.
II. Our team will reach out immediately to take you through a demo of Quipli.
III. Once you’re up and running with Quipli you’ll wonder how you ever managed without it.