Episode Overview
Bryan Gassler, Vice President of e-commerce at Sunbelt Rentals, will join the podcast to share how one of the largest rental companies in the world is transforming the customer experience through digital innovation. Bryan will discuss Sunbelt’s strategy for increasing e-commerce adoption, building a true omni-channel experience, and using mobile apps and digital tools to streamline operations. He will also explore the future of e-commerce in rental and what operators need to understand about customer expectations in a digital-first world.
